![]() Once you’ve confirmed your new itinerary, you should receive an email from American Airlines with the travel credit to use on a future flight. ![]() If you’re entitled to a travel credit, American Airlines will display this as a “Refund Amount.” But, in almost all cases, that refund will be issued as a travel credit instead of a refund to your original payment method. Then, American Airlines will display the new itinerary as well as whether you owe additional funds or are entitled to a credit: (Screenshot from aa.com) Select a new flight from the options given: (Screenshot from aa.com) Once you’ve pulled up your trip in your account online, select the “Change trip” button: (Screenshot from aa.com)įrom there, click the box labeled “Yes, I want to change this flight” and search for new flights: (Screenshot from aa.com) ![]() You can also contact American Airlines via phone to change your flight. Related: Why you should wait to change or cancel your flight if you want your money back How to change an American Airlines flightĬhanging an American Airlines flight online is easy. And the airline should automatically issue a travel voucher for paid tickets. Select “Cancel trip”: (Screenshot from aa.com)Īnd then confirm your cancellation: (Screenshot from aa.com)Īmerican Airlines should automatically reinstate your miles for award tickets. Once you log in to your American Airlines account at aa.com, click on the “Your trips” link in the menu: (Screenshot from aa.com)įrom your list of upcoming trips, select the one you’d like to cancel: (Screenshot from aa.com) The steps to cancel an American Airlines flight on paid and award tickets are now virtually identical. Related: American Airlines is making it much easier to redeem your existing travel credits How to cancel an American Airlines flight For example, if you change from a $500 ticket to a $300 ticket, you’ll receive a travel voucher for $200 to use on a future ticket. When changing a nonrefundable ticket, you’ll receive a travel credit for any reduction in fare. Except for basic economy and some tickets that originate outside of North and South America, you won’t have to worry about jumping through hoops or losing the value of your tickets. In a move to spur bookings during the pandemic, American Airlines made massive changes to the policy, eliminating virtually all fees and restrictions. ![]() You can cancel award tickets and redeposit the miles you used without a fee.Īs you can see, the current American Airlines cancellation policy is extremely customer-friendly.You can refund fully refundable tickets at any time to the original payment method.If you can’t fly on the original flight you booked, you’ll lose the entire value of the ticket. Basic economy fares are the lone exception in that they cannot be changed once booked.Instead, you’ll receive a travel credit applicable to another flight that you’ll need to use within one year from the date of issue of the original ticket. Nonrefundable tickets can be changed or canceled without a fee, but you won’t receive a refund.All tickets are fully refundable within the first 24 hours after booking as long as your departure date is more than two days in the future.If you purchased your ticket directly, American Airlines’ cancellation policy is pretty straightforward. American Airlines’ cancellation policy (Photo by Zach Griff/The Points Guy)
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